Returns & Exchanges
EZ Sports Returns & Exchanges
- Return Window: Most items can be returned or exchanged within 30 days of delivery. Custom netting and special orders are non-returnable unless defective.
- Eligibility: Items must be unused, in original packaging, and in resellable condition. Used, worn, or altered items are not eligible.
- How to Start a Return: Contact us at support@ezsportsnetting.com or submit a request with your order number and reason for return.
- Return Shipping: Customers are responsible for return shipping costs unless the item is defective or we made an error. We recommend using a trackable shipping method.
- Refunds: Issued to your original payment method within 5 business days of receiving and inspecting the return. Shipping charges are non-refundable.
- Exchanges: For size or product exchanges, please initiate a return and place a new order for the desired item.
- Restocking Fee: A 10% restocking fee may apply to non-defective returns of custom or bulk orders.
Questions about returns or exchanges? Contact us for help with your order.